Billa Dulla Store

Official seller · Based in the USA · Hair care essentials

★★★★★ 5.0 · 3 customer reviews

5.0 / 5Customer rating

1005+ soldTap to view products

Ships from the USAPacked and shipped in the US

30-day returnsFree return label

Secure checkoutShop Pay, PayPal, Google Pay, cards

About the seller

Billa Dulla is a US-based store focused on simple, honest hair care. Every order is packed with a separate 1 mL dropper and a leaflet with step-by-step directions and warnings, so you always know how to use it.

Shipping and tracking

Shipping policy

Billa Dulla ships orders from the United States. This policy explains when and how your order is shipped.

Processing time

Orders are processed and packed within 1 business day after payment is confirmed. Orders placed on weekends or US holidays are processed the next business day.

Delivery time

Standard delivery takes 3-5 business days after your order ships. Delivery estimates are shown at checkout before you pay. Delivery times may be longer during holidays or severe weather.

Carrier and tracking

We ship with USPS. Once your order ships, you receive a confirmation email with your USPS tracking number so you can follow your package. Tracking updates may take up to 24 hours to appear after the label is created.

Shipping cost

Shipping options and costs are calculated and shown at checkout before you pay.

Shipping destinations

We currently ship within the United States.

Address accuracy

Please check your shipping address at checkout. We cannot change the address after an order has shipped. If a package is returned to us because of an incorrect address, we will contact you to reship it.

Lost, delayed or damaged packages

If your order is delayed, lost, or arrives damaged, call or text +1 850 213 9414 with your order number and we will help.

30-day easy returns

Return and refund policy

We want you to be happy with your order. If something is wrong, contact us first and we will work with you to fix it.

30-day returns

You can return your order within 30 days of delivery. To start a return, call or text us at +1 850 213 9414, or email us with your order number.

Free return label

We send you a prepaid return label. You do not pay for return shipping.

Condition of the return

The product must be unused.
The parcel and product must not be damaged by you.

Refunds

Once we receive and check your return, we refund it to your original payment method. Refunds usually appear within 5-10 business days, depending on your bank or card issuer.

Damaged, missing or wrong item

If your order arrives damaged, has a missing item, or is not what you ordered, call or text +1 850 213 9414 with your order number and a photo. We will make it right.