Shipping policy

Shipping policy

Billa Dulla ships orders from the United States. This policy explains when and how your order is shipped.

Processing time

Orders are processed and packed within 1 business day after payment is confirmed. Orders placed on weekends or US holidays are processed the next business day.

Delivery time

Standard delivery takes 3-5 business days after your order ships. Delivery estimates are shown at checkout before you pay. Delivery times may be longer during holidays or severe weather.

Carrier and tracking

We ship with USPS. Once your order ships, you receive a confirmation email with your USPS tracking number so you can follow your package. Tracking updates may take up to 24 hours to appear after the label is created.

Shipping cost

Shipping options and costs are calculated and shown at checkout before you pay.

Shipping destinations

We currently ship within the United States.

Address accuracy

Please check your shipping address at checkout. We cannot change the address after an order has shipped. If a package is returned to us because of an incorrect address, we will contact you to reship it.

Lost, delayed or damaged packages

If your order is delayed, lost, or arrives damaged, call or text +1 850 213 9414 with your order number and we will help.